GEN 3 Privacy

What is the GDPR?

The General Data Protection Regulation is a European Union law that was implemented on May 25, 2018, and requires organisations to safeguard personal data and uphold the privacy rights of anyone in EU territory. The GDPR unifies the EU under a single data protection regime.

We at CUPRA are committed to complying with current regulations in order to safeguard your privacy rights and freedom.

What happens to the personal details I provide to CUPRA CONNECT?

CUPRA maintains a database of all personal data provided by customers, as well as other information which is necessary for providing all CUPRA CONNECT services, such as vehicle data and geolocalisation. All data resulting from the use of CUPRA CONNECT services belongs to the customer. Data usage is dependent on explicit customer consent. All data usage takes place in compliance with the EU General Data Protection Regulation (GDPR). For more information, consult the CUPRA CONNECT Privacy Policy.

Please note that all data is used only by CUPRA and its distribution and service partners. Data is not shared with third parties for commercial reasons.

Data is anonymous in most cases (non-anonymous data is used only when absolutely necessary), and CUPRA processes the data according to strict security guidelines.

Is my data protected?

Of course! CUPRA and all other companies working on behalf of CUPRA have the appropriate technical and organisational measures in place to ensure an appropriate level of security for the identified risk.

Can I delete my data at any given time?

Yes, you are absolutely free to delete your data. For that, you should go to My CUPRA app, then log in. After that, click on the account, your data, in your personal data, click on the option to Delete the data.

Aditionally, if you also want to delete your CUPRA ID account, you could do it by managing your data and privacy settings at https://seatid.vwgroup.io/.

If you need further support, you can contact to:

CUPRA: customercare@cupraofficial.com